The Warehousing Education & Research Council published its 2023 DC Measures Survey and Report and updated its online benchmarking tool designed to assess and improve operational performance.

The report captures 37 key operational metrics that are meaningful for warehouse and distribution center operations. The metrics are grouped into five balanced sets – customer, operations, financial, capacity/quality, and employee – plus additional sets related to cash-to-cash cycle measurement.

For each metric, there is a definition outlined and information about how to calculate it.

“Used from year to year and based on responses from a diverse network of warehousing, logistics, and distribution professionals, the metrics provide a strong base and consistent approach to reporting performance,” WERC says.

For the first time, DC Measures surveyed the current application of environmental, social, and governance (ESG) frameworks in the warehousing and distribution industry.

“It has become clear that DC managers must begin to consider ESG to manage stakeholders. The report identifies simple steps companies can take to develop an ESG strategy,” WERC explains.

WERC also announced that it also updated the Online Benchmarking Tool. This digital resource hosts a compilation of all DC Measures data since 2013. It is designed to help practitioners, 3PLs and consultants customize benchmarking data to meet internal evaluation needs quickly.

Acquiring a subscription to the updated WERC benchmarking tool also includes a full year of unlimited access to all the data, which covers the full DC Measures library, data breakdown functionality as well as saved report comparisons, the organization points out.For more information about these updated reports and other information resources that are offered by WERC, visit https://werc.org/page/metrics.